Pay Your Utility Bill

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Welcome to the City of Oviedo's Online Customer Service Center Payment Options:


Sign on using your account number and PIN number located on your utility bill. Once you have logged in you can pay using MasterCard, Visa or Discover. You may make a one time payment or enroll into the autopay program to have your utility bill automatically deducted from your debit/credit card on your billing due date. You may also view account information such as billing history and consumption summaries.

Access your utility account


Now you can review and pay your City utility bill online, anytime, get your utility information and pay your bill over the telephone or request your bill be sent electronically to your e-mail inbox.

Request that your bill be sent electronically

Please note that in order to use our online services, you must have: 

  • E-mail. Your pin will be sent to this account. 
  • Internet Browser (Explorer, Netscape, etc.) must be capable of 128-bit encryption.  

If you have difficulty accessing our Online Services, please verify this with your software manufacturer or internet service provider and upgrade your browser if necessary. 


Call ANYTIME using our Automated Interactive Voice Response System (IVR) (407) 971-5535 to make a payment using MasterCard, Visa or Discover debit/credit card. You will need your account number listed on your utility bill and your debit/credit card mailing zip code to use this system. *Note: Pre-loaded or state issued cards are prohibited from use on the system. You may also retrieve billing and account information using this system.


Automatic Bank Draft payment is now available for your utility account.  Your pre-authorized payment will be debited directly from your checking or savings account for the exact amount of you monthly utility bill.  This transaction will occur on your billing due date.

Access the Automated Bill Pay Request Form


Payments should be mailed to:

City of Oviedo


400 Alexandria Blvd.

Oviedo, FL 32765                                                                                                                

A self-addressed envelope is enclosed with your monthly bill for your convenience.


Drop box located at City Hall 400 Alexandria Blvd.

Walk in customer counter service is available Monday through Friday from 8 a.m. to 5 p.m. at Oviedo Annex Bldg 320 Alexandria Blvd.